Shipping Policy

At ORAON TRADING COMPANY, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines our shipping terms and procedures to ensure transparency and a smooth shopping experience for our customers.

1. Shipping Locations

We ship our products to most locations across India. Currently, we do not offer international shipping. If you have any questions regarding delivery availability, please contact us before placing your order.

2. Processing Time

Orders are generally processed within 1–2 business days from the date of order confirmation. Orders placed after business hours, on weekends, or on public holidays will be processed on the next working day.

3. Shipping Methods and Delivery Time

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Express Shipping: Estimated delivery within 2–5 business days.

Delivery times are estimates and may vary depending on your location, courier service availability, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, are calculated at checkout based on the delivery location, order weight, and selected shipping method. The final shipping cost will be displayed before payment.

5. Order Tracking

Once your order has been shipped, we will share the tracking details via email or SMS (where applicable). You can use the tracking number to monitor the shipment status through the courier partner's website.

6. Undeliverable Packages

If a shipment cannot be delivered due to an incorrect or incomplete address provided by the customer, or if the customer refuses delivery, any additional shipping or re-delivery charges will be the customer's responsibility.

7. Damaged or Lost Shipments

We take every precaution to ensure your order is packaged securely. If your order is received damaged or is lost during transit, please contact us immediately at sukamunibara037@gmail.com with your order details and photographs (if applicable). We will work with the courier partner to resolve the issue as quickly as possible.

8. Cancellation and Changes

Orders may be canceled or modified only before they are dispatched. Once an order has been shipped, cancellations or modifications cannot be accepted. For assistance, please contact us at sukamunibara037@gmail.com.

9. Contact Us

If you have any questions regarding this Shipping Policy, please contact us:

Company Name: ORAON TRADING COMPANY

Address: ORAON TRADING COMPANY, 0123 Hare Krishna, Ground Floor, NMDC Road, Near Kathal More, Gutuwa, Ranchi, Jharkhand - 835303, India.

Email: sukamunibara037@gmail.com

Phone: +91 8969588801

We appreciate your trust in ORAON TRADING COMPANY and strive to deliver every order safely, efficiently, and on time.