Privacy Policy

ORAON TRADING COMPANY ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details provided during registration, inquiry, or purchase.
• Account Information: Username, password, and preferences created when you register on our platform.
• Non-Personal Information: Browser type, operating system, IP address, referring URLs, and browsing behavior collected automatically through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Process orders, payments, and deliver services effectively.
• Provide customer support and resolve inquiries or complaints.
• Improve website functionality, services, and user experience.
• Send updates, offers, and promotional materials (if opted in).
• Ensure compliance with applicable laws and regulations.
• Protect against fraud, unauthorized access, or misuse of our systems.

3. Legal Basis for Processing (Where Applicable)

• Your consent, which you may withdraw at any time.
• Performance of a contract.
• Compliance with legal obligations.
• Legitimate interests, such as improving services and fraud prevention.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it in the following cases:

• With Service Providers: Payment gateways, shipping partners, IT services, analytics tools, and other trusted third parties.
• Legal Requirements: To comply with applicable laws or government requests.
• Business Transfers: If our business undergoes a merger, acquisition, or restructuring.

5. Data Transfers

Your information may be stored or processed on servers located outside your state or country. By providing your information, you consent to such transfers. We ensure compliance with applicable data protection laws and use appropriate safeguards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Recognize repeat visitors and store preferences.
• Analyze website usage and performance.
• Provide personalized content and advertisements.

You can disable cookies through your browser settings, but some website features may not function properly.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption for secure data transmission.
• Restricted, role-based access to personal data.
• Regular security audits and security monitoring.

While we strive to protect your information, no method of electronic storage or transmission is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

Retention Period: 24 Months

After this period, your data is securely deleted, anonymized, or retained only where required by applicable law.

9. Your Rights

You have the following rights regarding your personal data:

• Access and Correction: Request access to or correction of your personal data.
• Data Deletion: Request deletion of your information, subject to legal obligations.
• Data Portability: Request a machine-readable copy of your data.
• Withdraw Consent: Withdraw consent at any time.
• Opt-Out: Unsubscribe from promotional communications.

To exercise your rights, please contact us at sukamunibara037@gmail.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted personal data to us, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Continued use of our services constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Company Name: ORAON TRADING COMPANY

Address: ORAON TRADING COMPANY, 0123 Hare Krishna, Ground Floor, NMDC Road, Near Kathal More, Gutuwa, Ranchi, Jharkhand - 835303, India.

Email: sukamunibara037@gmail.com

Phone: +91 8969588801

Thank you for trusting ORAON TRADING COMPANY. We are committed to protecting your privacy and handling your personal information responsibly.